Skip to main content

Hotel Policies

Room Reservations

  • Check-in: 4:00 pm │ Check-out: Noon
  • Rates are based on single/double occupancy excluding hotel occupancy taxes.
  • The hotel is 100% non-smoking.
  • For most rates, one night’s room and tax is taken as a deposit at the time of booking.
  • All major credit cards are accepted.
  • Minimum lengths of stay may apply during some dates.
  • Carmel Beach Hotel strives to provide a peaceful and relaxing atmosphere for all of its guests and in order to ensure this to our guests we enforce a strict noise policy at all times. Any adjustments made to any other guests’ room charges due to violation of this policy will be charged to the offending party.
  • Standard Cancellation Policy: Kindly note that the advance deposit amount for most rates is fully refundable up to 10 days prior to your reservation date. Should you need to cancel or modify your reservation after 10 days prior to your arrival date, the deposit will be forfeited. Group bookings of 6+ rooms will have a non-standard cancellation policy per contract.
  • Prepaid-Nonrefundable Cancellation Policy: Kindly note that the pre-purchased non refundable rate will be fully non-refundable after booking. The deposit held will be the total amount plus tax.
  • ​​Any booking of 5 rooms or more would require a group contract and they should reach out to reservations@carmelbeachhotel.com to book directly as the cancellation policy will be different. Please reach out to us directly at 831-293-0388 or email our reservations team at reservations@carmelbeachhotel.com.

Pets

Carmel Beach Hotel understands that dogs are often considered part of the family and for this reason we are happy to accommodate your dog request whenever possible. However, although Carmel is a dog friendly city, we only have a limited number of accommodations where we allow dogs to stay. If you do arrive with a dog without informing our staff ahead of time, we may not be able to accommodate you. Please inform our reservations department prior to your arrival if you plan to travel with your animal so that we may best serve your needs, we are happy to answer any questions.

  • Carmel Beach Hotel will permit no more than 2 dogs, weighing 25 pounds or less each, per room.
  • ​​Carmel Beach Hotel has four designated pet-friendly rooms. 
  • Our dog fee is a one-time charge of $250 plus taxes per dog, with a maximum of 2 dogs per room. The fee per pet if found in a room that is not pet-friendly is $350.
  • Your dog must be kept on a leash while on Hotel Property as well as off-property; the State of California has a Leash Law in effect.
  • Your dog must be properly trained and pet waste must be disposed of properly Off-Property. Our Front Desk will be happy to inform you of the designated dog area.
  • Your dog may not be left unattended while on Hotel Property. If you require a Pet-Sitter or Pet-Supplies please contact our Concierge at least seven (7) days prior to your arrival.
  • Please contact the Front Desk to arrange for Housekeeping Service of your Guest Room while your dog is not present.
  • As the dog owner, you are responsible for any and all disturbances, property damages and/or personal injury caused by or resulting from your dog.
  • Service dogs specifically trained to perform tasks may be exempt from these policies.
  • All Dog Requests must be approved by the Hotel Manager.
  • All Dog Owners must sign a Hotel Pet Policy.
  • Please note we regretfully do not permit any other pets at Carmel Beach Hotel.

Spa Reservations

  • Cancellation policy: We have a 24-hour cancellation policy in which you are charged in full for your scheduled session if canceled under 24 hours of service. Due to our size, cancellations affect us significantly; therefore, we adhere to a strict cancellation policy.

Privacy Policy

Carmel Beach Hotel collects personally identifiable information (name, e-mail address, etc.) and/or demographic data (zip code, gender, interests, etc.) that you submit when you:

  • register for our services
  • complete a survey
  • register for a promotion, contest or sweepstakes
  • send us an e-mail

We may use this information to process and maintain your account, to compile demographic statistics about our users, and to display information that matches your interests and profile to you. We may use the contact information you provide to contact you about your account and/or to send you necessary information directly related to the service(s) you have requested.

With your permission, we may use your contact information to inform you of new features and special programs from Carmel Beach Hotel. We will not provide your contact information to unaffiliated third parties. As part of the registration process, you have the option to inform us that you do not wish to receive information about new features and any other special programs at Carmel Beach Hotel.